Most items will be delivered instantly through digital download. Upon purchase, you will receive an email containing an access code to download your purchase. If the product includes a physical component (paper manual, DVD, USB key), it will be shipped via Fed EX within 48 hours of your purchase. (Est. Delivery time 2 weeks) If you have any issues regarding your access to any material purchased, please contact firstname.lastname@example.org and we will be happy to help you.
For physical products, we ship internationally around the world (but, as previously mentioned, all the products are delivered digitally unless otherwise indicated)
All purchases come with a full 60 day money back guarantee. Refunds will be made using the payment method that you have originally used and take up to 7 business days to process. For any refund requests, please contact email@example.com with your name, purchase order and date of purchase.